Refund Policy
Last Updated: March 5, 2025
1. No Refund Policy
All purchases of Foxic products and services are final and non-refundable. This includes but is not limited to:
- Premium subscriptions for Foxic AntiCheat
- Any additional services or features
- Upgrades or add-ons
2. Free Trial Alternative
We offer a comprehensive Free plan that allows you to test Foxic AntiCheat's basic functionality before deciding to upgrade to Premium. We strongly encourage all users to thoroughly evaluate our Free plan to ensure our service meets their needs before making any purchase.
3. Service Availability
While we strive to maintain 100% uptime and service availability, temporary service interruptions do not qualify for refunds. We will make every effort to restore service as quickly as possible and may provide service credits at our discretion for extended outages.
4. Subscription Cancellation
You may cancel your Premium subscription at any time through your account dashboard. Cancellation will prevent future billing but will not result in a refund for the current billing period. Your Premium features will remain active until the end of your current billing cycle.
5. Exceptional Circumstances
In rare cases involving technical issues directly caused by Foxic that prevent the normal use of our service, we may consider providing service credits or other compensation at our sole discretion. Such decisions will be made on a case-by-case basis.
6. Chargebacks and Disputes
Initiating a chargeback or payment dispute for services that have been delivered will result in immediate termination of your account and all associated services. We reserve the right to pursue collection of any disputed charges through appropriate legal channels.
7. Changes to This Policy
We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the new policy.
8. Contact Us
If you have questions about this refund policy or need assistance with our services, please contact us through our Discord server at https://www.foxic.net/Discord.